Terms + Conditions

1. Introduction

Welcome to AT 1 Pty Ltd. By purchasing or using our digital products, subscriptions, courses, live sessions, or memberships, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our services.

2. Services Provided

AT 1 Pty Ltd offers:

• Digital products, including downloadable and streaming meditations.

• Digital subscriptions, granting ongoing access to content during the subscription period.

• Online courses and live sessions focused on mindfulness, meditation, and personal development.

• Memberships with exclusive access to content and services.

3. Payments and Pricing

• Payments are accepted via Stripe and PayPal.

• Pricing for products, bundles, and memberships will be displayed on the website and may vary based on promotions or discounts.

• Subscriptions are billed periodically as stated on the purchase page. Failure to make payment will result in the suspension of access to subscription-based content until payment is received.

4. Refund Policy

• Refunds are not offered under normal circumstances, except where required by law or explicitly stated in the product literature, web page, or advertisement.

• Please review all product and subscription details carefully before purchase.

5. Access and Delivery

• Purchased digital products will be provided via download links or streaming access.

• Subscription-based access will be available as long as the subscription remains active.

• If you experience technical issues accessing your content, contact Soundwise Technical Support:

• Email: support@mysoundwise.com

• Support Desk: Soundwise Support Desk

• For new customers: info@mysoundwise.com

For additional guidance, refer to the Soundwise Knowledge Base or direct listeners to the Listener Troubleshooting FAQs.

6. Permitted Use

• All content provided by AT 1 Pty Ltd is for personal use only.

• You must not redistribute, publicly share, or play the content without prior written permission.

• Lifetime access applies to products explicitly labelled as such. Subscription-based access is available only while the subscription is active.

7. Account Sharing and Resale Prohibited

• Sharing of accounts or resale of content is strictly prohibited.

8. Intellectual Property

• All content, including but not limited to meditations, courses, and other resources, is the intellectual property of AT 1 Pty Ltd.

• Unauthorised reproduction, distribution, or modification of content is prohibited and may result in legal action.

9. Disclaimer

• The services and content provided are for educational and personal development purposes only and are not a substitute for professional medical advice, diagnosis, or treatment.

10. Limitation of Liability

AT 1 Pty Ltd is not liable for:

• Any technical issues, including interruptions or errors in accessing the platform or content.

• Any adverse reactions or consequences arising from the use of the provided meditations or courses.

• The actions or decisions of users based on the content provided.

11. Changes to Terms and Conditions

These Terms and Conditions may be updated periodically. Changes will be communicated via email and prominently displayed on the website.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Australia.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, or for technical support, please contact:

Email: hello@chibs.co

For technical issues with access or content delivery, contact Soundwise Technical Support:

• Email: support@mysoundwise.com

• Support Desk: Soundwise Support Desk

• For new customers: info@mysoundwise.com

Important Note

This is not a legally binding document in any way, and is only used for demonstration purposes only. Do not take any of this page into legal consideration.